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Refund Policy

Effective Date: September 2026  |  Vivina Solutions

1. Software Subscription

As ChitPro is a digital enterprise software solution, all subscription and setup fees are strictly non-refundable once the deployment and onboarding process has commenced.

2. AMC Cancellations

Annual Maintenance Contracts (AMC) are billed yearly. Cancellations made mid-year will not qualify for a prorated refund, but service will continue until the end of the current billing cycle.

Free Trial / Demo Guarantee

We highly encourage booking a comprehensive demo before purchase. This ensures that ChitPro perfectly aligns with your specific chit fund management requirements prior to any financial commitment.

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